Terms and Conditions

Welcome to Robertsdale Power Equipment. By accessing or using our website, you agree to the terms and conditions outlined below. These terms apply to all online purchases, rentals, and service inquiries made through our Shopify store.


1. Use of This Site

By using this site, you confirm that you are at least 18 years old or using the site under the supervision of a parent or guardian. You agree not to misuse the website in any way that could harm its functionality or compromise its security.


2. Privacy and Communications

Our [Privacy Policy] governs how we collect and use your information. By interacting with our site or submitting forms, you consent to receive communications from us electronically, including order confirmations, customer service responses, and marketing emails (if opted in).


3. Online Orders

All purchases made through our Shopify store are subject to product availability and verification. We reserve the right to limit or cancel quantities purchased per person, household, or order. If we make a change or cancel an order, we will notify you by email or phone using the contact information provided.


4. Pricing and Payment

All prices are listed in U.S. dollars. We reserve the right to update pricing without prior notice. Payment is due at checkout unless otherwise specified for rentals or service orders. In the event of a pricing error, we may cancel your order and refund your payment.


5. Shipping & Delivery

We offer shipping within the contiguous United States and local delivery where applicable. Shipping charges are calculated at checkout. Oversized or heavy equipment may require special handling. Estimated delivery times are not guaranteed. Delays due to weather, carrier issues, or holidays are outside our control.


6. Returns & Refunds

You may return most new, unused items within 30 days of delivery. Items must be in original packaging and condition. Special-order and used items may not be eligible for return. A 15% restocking fee may apply. To initiate a return, please contact us to obtain a Return Merchandise Authorization (RMA) number.


7. Rental Equipment Terms

Rental terms are available on a daily, weekly, or monthly basis. Equipment must be returned clean, undamaged, and on time. Late returns or equipment returned in poor condition may incur additional fees. Rental customers are responsible for the equipment during the rental period, including any loss, theft, or damage.


8. Product Descriptions & Availability

We make every effort to display accurate descriptions and availability of our products. However, we do not warrant that descriptions or pricing are always error-free. If a product is not as described, your sole remedy is to return it in unused condition.


9. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts at our discretion.


10. Limitation of Liability

This site is provided “as is” and “as available.” Robertsdale Power Equipment makes no warranties of any kind, either expressed or implied. We are not liable for damages arising from the use of this site, product misuse, or service interruptions.


11. Changes to Terms

We reserve the right to update or modify these terms at any time without notice. Your continued use of the website following any changes indicates your acceptance of those changes.


12. Contact Information

For questions about these Terms and Conditions, please contact:

Robertsdale Power Equipment
22990 AL-59, Robertsdale, AL 36567
Phone: (251) 947-5372
Email: Sales@robertsdalepower.com